HR Service Specialist (m/w/d)

DSV - Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalize and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusion, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.

Start here. Go anywhere.

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HR Service Specialist (m/w/d)

Do you maintain an overview even with complex HR processes, enjoy working in a service-oriented manner and want to accompany employees throughout their entire Employee Lifecycle? Then become part of our Process & People Service Team in Balerna as a P&O Service Specialist / HR Service Specialist (m/w/d) and help us shape important HR services that make a difference. Your employment will initially be for a fixed term of one year.

Who we are:
DSV is one of the world's leading transport and freight forwarding service providers with 160,000 employees. In Switzerland, our decentralized HR team supports around 1,000 employees at over 10 locations. Our Process & People Service Team in Balerna centrally takes care of all administrative P&O processes along the entire Employee Lifecycle - from onboarding employees to payroll to exits.

Your benefits:

• Individual onboarding: We accompany you personally and in a structured manner so that you don't just arrive, but can start immediately - with clear contact persons and real team spirit.
• Scandinavian leadership style: Experience open, direct and appreciative communication - regardless of hierarchical levels. Your opinion counts with us.
• Team spirit meets corporate power: We live a positive atmosphere with strong cohesion and combine it with the development opportunities of the largest transport and logistics service provider in the world.
• DSV pension fund & holidays: Our in-house DSV pension fund offers flexible contribution models for employees aged 45 and over. In addition, you can enjoy at least five weeks of holidays per year with us. Is that not enough for you? Then use our attractive option to purchase holidays!
• Further development: Whether e-learning, external training or individual specialist courses - we promote your development after careful examination and with real interest in your progress.

Your activities:

• Responsibility for the entire personnel administration from onboarding to exit
• Primary contact person for employees in all matters regarding the interpretation of personnel regulations, payroll, insurance questions, etc.
• Maintenance of employee data in various IT systems, such as SAP SuccessFactors, Digital Personnel File and time recording system with a focus on data quality
• Interface between the payroll service provider and employees
• Ensuring high service quality and consistency in all administrative HR processes
• Ensuring and further developing the service experience for employees and managers - with a focus on quality, speed and user-friendliness

Your profile:

• Several years of experience in HR administration or payroll, ideally internationally
• Sound knowledge of payroll, social insurance and withholding tax
• Very good language skills in German, English and Italian; French would be a plus
• High affinity for systems and very good knowledge of the Microsoft 365 suite, especially Outlook, Teams, SharePoint, Excel and Word
• Confident handling of HR systems and enjoyment in actively shaping and continuously improving digital processes
• Structured, independent and solution-oriented way of working
• Enjoyment of working in a team and exchanging with colleagues across several locations
• High quality standards for data and processes

Your contact person

Tessa Trinh

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